So far Lucidchart has helped realize efficiencies in the projects we use it for. For the project I've used it for so far it's been easy to understand. I think it's going to help with communication and future involvement. Everybody's been asking for Slack, Lucidchart, and our information with our company to be all in one place. The ability for people to look at a diagram rather than reading through written documents saves time and as a result, money. The final product seemed a lot easier to understand from Lucidchart. If it's confusing, it's going to make it even worse. I'm going to put seven or eight hours into a chart and everybody else is going to glance at it one time. Excel spreadsheets are not friendly when it comes to printing something like that. What I liked about Lucidchart was that from a top-down view, I could see the entire organization and who's involved in what roles on one page. I had to scroll way down or way over to see everything. From an outsider looking in with no background knowledge of the company, it took me literally four hours studying their Excel spreadsheet to understand who answers to who, what role, and what job responsibilities each job has. They used an Excel spreadsheet and it was so confusing because they had so many different boxes and nothing was color-coordinated. When I got hired at my company a month ago, I immediately went to the accountability truck that they had created.